Residence Supply Membership

The materials used in the fixtures are not specified in the provided information.

Absolutely! With the Residence Supply Membership, not only do you enjoy fantastic savings and exclusive access to our Interior Design Team, but you also gain the expertise to select fixtures that are perfect for outdoor use. Our team can guide you to stylish, durable options that will enhance any outdoor space, ensuring functionality and aesthetic appeal.

Yes, all fixtures from Residence Supply come with a standard warranty that covers manufacturing defects for up to 30 days. For additional protection, we offer extended warranties that cover periods of 12, 36, or 60 months. These extended warranties include accident protection, manufacturer protection, and component protection, ensuring comprehensive coverage for your fixtures. In the event of a defect or damage, you can contact our customer support team for a replacement, ensuring minimal downtime for your business or home. This robust warranty policy underscores our commitment to quality and customer satisfaction.

You have 30 days from receiving your order to initiate a return or exchange. Generate your own return label or ship the product to the designated return address. If the product is under warranty or defective, a return label will be provided. Return shipping costs are your responsibility unless covered by warranty. Securely pack items to avoid damage, as this will void the return. Customized items and open-box purchases are non-refundable. A restocking fee of up to 50% may apply for non-defective returns. Refunds are processed within 3-10 business days after approval. Extended warranties are available for additional coverage.

No, the membership does not include free shipping.

Thank you for reaching out! To install the fixtures you purchase with your Residence Supply Membership, simply follow the included installation instructions that come with each product. If you encounter any difficulties or have specific questions, don't hesitate to contact our customer service team for additional support. Happy decorating!

Yes, you can customize the finish or color of certain products at Residence Supply. Our offerings include customized switches, lighting, and furniture, allowing you to tailor these items to fit your specific design needs and preferences. However, it's important to note that any products that have been customized are non-refundable due to their bespoke nature. This customization ensures that your selections are unique to your style and space, providing a personalized touch to your home or business environment. For more details on customization options or to discuss your specific requirements, please contact our customer service team.

As a Residence Supply Member, you can expect standard shipping to take approximately 5-7 business days. Expedited shipping options are also available for faster delivery.

The product description does not specify if the fixtures are energy-efficient.

Contact the Residence Supply Interior Design Team through your membership benefits.