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Frequently Asked Questions
Can I customize the hanging length of my light fixture?
Yes, we offer the option to customize the hanging length of your light fixture to fit your space perfectly. This adjustment will be pre-installed and ready upon delivery.
Is it possible to change the emitting color of the lighting?
Yes, we offer customization options for the emitting color of your lighting. Whether you prefer warm, cool, or neutral tones, we can accommodate your preferences. Or you can always change the bulbs if you already have the item.
Can I request a custom size or dimension for the product?
Certainly! You can request to add or reduce the size/dimension of your chosen product to better suit your space. Please note that changes in size may affect the overall design and cost.
Will the customizations be pre-installed on my product?
Yes, all customizations will be pre-installed before shipping, ensuring your product arrives exactly how you requested.
How do customizations affect the shipping time?
Customizations may extend the production and shipping time. The exact timeframe will depend on the complexity of the customization, and our team will keep you informed throughout the process.
Can I request a different material color or paint for my product?
Absolutely! You can customize the material color or paint of your product. Simply speak with a live chat agent for special requests.
Can I make my light fixture dimmable if it's not originally?
Yes, we provide a dimmable add-on option for most of our lighting fixtures, allowing you to control the light intensity based on your needs.
Can I redesign the entire lighting fixture based on my suggestion?
Yes, we offer complete customization services where you can redesign the lighting fixture according to your specifications. This level of customization may require additional consultation with our design team.
What should I do if I need a customization that isn't listed?
If you have additional customization requests not listed on the product page, feel free to speak with one of our live chat agents. They will assist you with your specific needs.
Is there an additional cost for product customizations?
Yes, depending on the type of customization, there may be an additional cost. All pricing will be reflected on the product page or discussed with a live chat agent for special requests.