The shipping time for the Chime Chandelier is between 15-20 days. Customizations may increase shipping times.

For the Chime Chandelier, we highly recommend using a professional installer to ensure safe and proper installation. This ensures that your beautiful new chandelier is securely and correctly set up to illuminate your space perfectly.

The Chime Chandelier is meticulously crafted from high-quality solid oak wood, ensuring both durability and a timeless aesthetic. Its unique boomerang-shaped loops create an eye-catching, modern focal point that perfectly balances irregular charm with minimalist design. This handcrafted piece is designed to add a touch of rustic elegance and character to any space.

The Chime Chandelier is meticulously crafted from high-quality solid oak wood, ensuring both durability and a timeless aesthetic. This choice of material not only provides strength and longevity but also adds a touch of rustic charm and warmth to any space, making it a captivating statement piece.

Yes, the lighting color of the Oak Essence Loop Chandelier can indeed be adjusted to suit different moods and occasions. It offers options to emit warm white, cold white, or natural light. Additionally, the chandelier features both RC remote dimming and APP with RC dimmable capabilities, allowing you to easily change the lighting settings from the comfort of your seat, making it a versatile choice for any setting. This functionality ensures that you can customize the ambiance of your space to your liking at any time.

Absolutely! The Chime Chandelier comes with a standard 30-day warranty for manufacturing defects, ensuring you receive a high-quality product. Additionally, we offer extended warranty options for 12, 36, or 60 months, which cover accident protection, manufacturer defects, and component protection. This means you can enjoy your stunning new chandelier with complete peace of mind, knowing that we stand behind the craftsmanship and durability of our products.

The return policy allows you to initiate a return or exchange within 30 days of receiving your order. You can generate your own return label or ship the product to the designated return address provided via email. If the product is covered by warranty or defect, a return label will be provided. Customers are responsible for return shipping costs unless the product is defective. Customized items are non-refundable. Refunds are processed within 3-10 business days after approval. A restocking fee of up to 50% may apply for non-defective returns. Open-box items are non-refundable. Standard warranty covers manufacturing defects for 30 days, with extended warranties available for up to 60 months. Order cancellations must be made before shipping.

To clean and maintain the Chime Chandelier, use a soft, dry cloth to gently wipe the oak wood and light fixtures. Avoid using harsh chemicals or abrasive materials. For deeper cleaning, lightly dampen the cloth with water and ensure the chandelier is turned off and cool before cleaning. Regular dusting will help maintain its appearance and functionality.

No, the Chime Chandelier is designed for indoor use only.

Yes, you can customize the Chime Chandelier by choosing from different styles, colors (Black Wood, Light Wood, Dark Wood), and lighting options (Warm White 3000K, Cold White 6000K, RC remote dimming, APP with RC Dimmable).